Kramat77 Terms & Conditions – Platform Usage Agreement for Malaysia

These Terms & Conditions ("Agreement") govern the use of the Kramat77 website accessible at kramat77.best and all services offered by our platform. This agreement is between you ("Member" or "User") and Kramat77 ("Platform", "we", "us").

By accessing, registering for, or using any part of the Kramat77 platform — including slots, Live Casino, baccarat, blackjack, Sports Betting on Malaysia Super League football, badminton, cricket, e-sports, and all other services — you are deemed to have read, accepted, and agreed to all terms set out herein, including Privacy Policy and Responsible Gambling Policy us, all of which are considered part of this Agreement.

Kramat77 reserves the right to update or amend these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on the website. It is your responsibility to review this page periodically. Continued use of the platform after changes are published will be considered acceptance of the revised terms.

To register and use Kramat77's services, you must meet all of the following eligibility requirements without exception:

• Age limit: You must be at least 18 years of age at the time of registration. Kramat77 takes the protection of minors from gambling activities seriously.
• Single account: Each individual is only permitted to hold one (1) registered account with Kramat77. Multiple account registrations by the same person are strictly prohibited.
• Accurate information: All information provided during registration must be truthful, accurate, and up to date. Your name, phone number, email address, and bank details must belong to you personally.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• Not on the self-exclusion list: You may not register for or use Kramat77 if you are currently under a self-imposed self-exclusion period.

Registering an account with Kramat77 is simple and straightforward. However, there are important responsibilities you should be aware of once your account has been successfully created:

• You are solely responsible for keeping your account username and password confidential. Do not share your login credentials with anyone.
• Kramat77 will never ask for your password via email, SMS, WhatsApp, or live chat. Any such request is a fraudulent attempt.
• All activities carried out through your account are your sole responsibility — including instances where the account is accessed without authorisation due to your own negligence.
• If you suspect your account has been accessed without authorisation, contact Kramat77 support immediately to have your account temporarily frozen.
• Use a strong password (combining uppercase letters, lowercase letters, numbers, and symbols) and change it regularly for maximum security.

Kramat77 recommends enabling two-factor authentication (2FA) where available for an added layer of protection on your account.

Kramat77 supports all major local Malaysian payment methods to ensure convenience and speed in every financial transaction:

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (instant bank transfer)
• FPX – Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other major Malaysian banks

Deposit Terms:

• Minimum deposit: RM 20 every transaction
• All deposits are processed within 1–3 minutes upon confirmation from the payment provider
• Kramat77 does not charge any fees for deposits. However, your payment provider may apply their own charges in accordance with their policies
• Deposited funds must be used for entertainment purposes only and not as a financial instrument.

Withdrawal Terms:

• Minimum withdrawal: RM 50 per request
• Withdrawals to e-wallets (Touch 'n Go, GrabPay, Boost) are processed within 5–15 minutes for verified accounts
• Withdrawals to bank accounts via DuitNow are processed within 15–30 minutes on business days
• Identity verification (MyKad) is required for the first withdrawal or withdrawals exceeding a specified limit
• Withdrawal methods must match the deposit method used, to mitigate money laundering risks
• Kramat77 reserves the right to temporarily suspend a withdrawal if suspicious activity is detected that requires further investigation

The Kramat77 platform offers a wide range of game categories and Sports Betting options for the entertainment of our members in Malaysia. The following are the general rules governing each type of activity:

Sports Betting (Football, Badminton, Cricket, E-Sports & More):

• All confirmed bets are final and cannot be cancelled, except under specific circumstances such as a match being postponed or cancelled
• If a match is postponed and not completed within 12 hours of the original scheduled time, all pre-match bets will be fully refunded
• Displayed odds are current and may change until the bet is confirmed by the Kramat77 system
• Live in-play bets are subject to outcomes that have already occurred at the time the bet is confirmed — not at the time the bet was placed
• Kramat77 reserves the right to void any bets that were clearly placed at incorrect odds due to a technical error.

Casino Games (Slots, Live Casino, Baccarat, Blackjack & Others):

• All RNG games use independently audited random number generators to ensure complete fairness
• In the event of a technical disruption during a gaming session, Kramat77 will attempt to restore the session or provide a fair refund based on the circumstances
• The RTP (Return to Player) for every slots and table game is displayed in the game information section
• Minimum and maximum bet limits vary by game and will be displayed before you begin playing

Kramat77 offers a variety of bonuses and promotions to reward our members. However, all offers are subject to the following terms to ensure fairness for all parties:

• 100% Welcome Bonus (up to RM 500): Available to new members only. Requires a minimum first deposit of RM 50. A wagering requirement of 10x the bonus amount applies before withdrawals are permitted.
• Weekly Deposit Bonus: Available to active members who make a deposit every week. Bonus percentage and cap vary according to the member's VIP tier.
• Cashback: Credited automatically every Monday based on net losses from the previous week. Cashback is not subject to any additional wagering requirements.
• Referral Bonus: Earn RM 30 for every friend you refer who successfully registers and makes a minimum first deposit of RM 50. The referral cap is 20 people per month.

Kramat77 reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice. Kramat77's decision on all bonus and promotion-related matters is final.

The following activities are strictly prohibited on the Kramat77 platform. Any violation will result in immediate action, including account closure, balance freezing, and reporting to the relevant authorities:

• Money Laundering: Using the Kramat77 platform as a channel to launder or transfer illegally obtained funds is a serious offence under Malaysia's Anti-Money Laundering Act.
• Payment Fraud: Use of a stolen, fraudulent, or third-party credit card, e-wallet, or bank account to make transactions on Kramat77.
• Betting Syndication: Betting as part of a syndicate aimed at manipulating betting markets or deliberately exploiting odds errors.
• Use of Automated Software: Using bots, automated scripts, AI-assisted software, or any tool that provides an unfair advantage in games or betting.
• Duplicate Accounts: Registering or operating more than one account to obtain bonus benefits or to circumvent restrictions imposed on the original account.
• Game Manipulation: Any attempt to exploit bugs, technical errors, or system vulnerabilities in Kramat77 games for personal gain.
• Identity Fraud: Registering using another person's name, MyKad number, phone number, or personal information without their consent.

Kramat77 reserves the right to suspend or close any account under the following circumstances:

• Violation of any part of these Terms & Conditions
• Activities suspected of fraud, money laundering, or betting syndication
• Identity verification requests left incomplete within the stipulated timeframe
• Self-exclusion requests submitted by the member themselves
• Directives from the relevant Malaysian authorities

If you wish to close your own account, you may submit a request via live chat or email to the Kramat77 support team. Any eligible balance in the account will be returned within 3–5 business days via your original deposit method, subject to the settlement of all pending bets.

Kramat77 takes our responsibility to protect your personal information seriously. The collection, processing, and storage of our members' personal data is conducted in accordance with Kramat77 Privacy Policy and comply with the Personal Data Protection Act 2010 Malaysia.

• All personal data is collected solely for account management, transaction processing, identity verification, and legal compliance purposes
• Your data will not be sold, rented, or shared with third parties for marketing purposes without your consent
• All data is stored with 256-bit SSL encryption on secured, protected servers
• You have the right to request access to, correction of, or deletion of your personal data by contacting us

By using the Kramat77 platform, you acknowledge and agree that:

• Kramat77 is not liable for any financial losses incurred as a result of your betting activity on our platform, whether direct or indirect
• Kramat77 is not liable for service disruptions, data loss, or delays caused by factors beyond our control, including internet outages, third-party service provider issues, or natural disasters
• It is your responsibility to ensure that your use of the Kramat77 platform is lawful under the regulations applicable in your location
• Kramat77 makes no guarantee that you will win or achieve a positive return from any betting activity

If you have any dispute regarding a transaction, game outcome, bonus payment, or any other aspect of Kramat77's services, we encourage you to follow the procedure below:

1. 1
   Contact Support First: All disputes must first be reported to the Kramat77 support team via live chat or email at support@kramat77.best. Please provide your account number, transaction date, and a clear description of the dispute.
2. 2
   Investigation Period: Our team will investigate each dispute within 3–5 business days. For more complex cases, we will notify you of the extended review timeline.
3. 3
   Official Results: Once the investigation is complete, the official outcome will be communicated to you via your registered email. Kramat77's decision on all game disputes and odds-related matters is final.
4. 4
   Further Escalation: If you are not satisfied with the outcome, you have the right to seek independent legal advice. Kramat77 operates under the jurisdiction of applicable laws.

Kramat77 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Any significant changes will be communicated to members via their registered email or through a prominent notice displayed on the website before taking effect.

For all account-related communications, transactions, or inquiries, Kramat77 will use the email address you registered with when opening your account. It is your responsibility to ensure your email address remains current and active.

By continuing to use the Kramat77 platform after any amendments to the Terms & Conditions take effect, you are deemed to have accepted the revised terms. If you do not agree with the changes made, you have the right to close your account in accordance with the procedure outlined in Section 8.